01
Who is responsible
FLYMFJ is operated as part of the Mayfair Jets customer and partner experience. The Mayfair Jets entity identified in the enquiry, quotation or contract is responsible for the related booking information. General privacy questions can be sent to info@mayfairjets.com.
02
Information that may be collected
- Contact details such as name, email, telephone number and preferred communication method.
- Journey details including routes, dates, passenger count, luggage and requested travel services.
- Passenger identity and travel-document details when required after an enquiry progresses toward booking.
- Agency or corporate information for partner verification, contracting, credit and user authorization.
- Payment and transaction records handled through approved financial channels.
- Website preference, security and technical information when the relevant cookie or service is enabled.
General enquiries are prepared in the visitor’s email application. When a visitor requests an eligible pending hold, the contact, selected product, requested units and acceptance are transmitted securely to the Mayfair Jets ERP so inventory can be held for 30 minutes. The website does not store that personal information in local or session browser storage.
03
Why information is used
Information may be used to respond to enquiries, source and quote suitable services, perform operational and compliance checks, prepare contracts and invoices, coordinate confirmed travel, provide support, maintain financial and audit records, protect the service and comply with legal obligations.
Optional travel news and offers are sent only under an appropriate marketing basis and remain separate from communications required to answer or operate a request.
05
International journeys and transfers
International travel naturally involves suppliers and authorities in more than one country. Appropriate contractual, security and legal safeguards should be applied when information is transferred across jurisdictions.
06
Retention and security
Information should be retained only for the period required to manage the enquiry or booking, meet contractual, financial, legal and audit obligations, resolve disputes and protect the business. Technical and organizational controls should limit access to authorized users and protect data against loss, misuse or unauthorized disclosure.
08
Choices and rights
Depending on the applicable law, individuals may request access, correction, deletion, restriction, objection, portability or withdrawal of consent. Requests should identify the relevant enquiry or booking and be sent to info@mayfairjets.com. Identity verification may be required.
09
Changes and production approval
This notice may be updated when services, suppliers, legal requirements or processing activities change.
